A strong GBS strategy can spell the difference between world-class results and less than average ones. But, is your stated strategy the same as what your organization is executing? And, are your peers and business units playing against your stated game plan?
We assess on-the-ground reality on elements including “On-the-ground” GBS Strategy, Governance, People Empowerment, Agility, Customer Feedback, Process Strength and Technology choices.
The outcome is the strongest foundation you can get for your transformation plans.