Transformant has partnered exclusively with Shared Services Industry pioneer and icon, Filippo Passerini to generate white papers on how to set up and operate a world-class GBS operation. The first of the series is available as a courtesy download at this site.

The remaining white papers are available upon request to clients and potential clients.

The series has the following white papers currently available –

  1. How to go about defining GBS scope
  2. Transitioning the Work to GBS
  3. GBS Business Engagement model
  4. GBS Operating Model
  5. GBS Financial Model
  6. GBS Performance Tracking & Management
  7. GBS Value Creation
  8. GBS Strategic Partnership Model