Transformant has partnered exclusively with Shared Services Industry pioneer and icon, Filippo Passerini to generate white papers on how to set up and operate a world-class GBS operation. The first of the series is available as a courtesy download at this site.
The remaining white papers are available upon request to clients and potential clients.
The series has the following white papers currently available –
How to go about defining GBS scope
Transitioning the Work to GBS
GBS Business Engagement model
GBS Financial Model
GBS Performance Tracking & Management
GBS Value Creation
GBS Strategic Partnership Model