GBS WHITE PAPERS
Transformant has partnered exclusively with Shared Services Industry pioneer and icon, Filippo Passerini to generate white papers on how to set up and operate a world-class GBS operation. The first of the series is available as a courtesy download at this site.
The remaining white papers are available upon request to clients and potential clients.
The series has the following white papers currently available –
1. How to go about defining GBS scope
2. Transitioning the Work to GBS
3. GBS Business Engagement model
4. GBS Operating Model
5. GBS Financial Model
6. GBS Performance Tracking & Management
7. GBS Value Creation
8. GBS Strategic Partnership Model